Domestic Orders – Australia
At Cinco Living, we aim to make your shopping experience seamless and satisfying. Here’s everything you need to know about domestic shipping within Australia:
Dispatch & Delivery Timeframes—
- Dispatch: Orders are dispatched within 1–3 business days
- Standard Delivery (with tracking)
Most orders arrive within 3-5 business days
- Express Delivery (with tracking) Delivery within 1-3 business days.
- Extended Delivery Window: Please allow up to 7-14 business days, as occasional delays may occure
If your order hasn't arrived within 14 business days, please contact us at [email protected] so we can assist you promptly.
International Orders
We currently ship to selected international destinations, including the United Kingdom and across Europe.
Please note: International orders may take longer to arrive depending on location. They may also be subject to local duties, taxes, or customs fees upon arrival — these charges are the responsibility of the customer.
* At this stage, we do not ship to the United States.
Important Information
- Accurate Details: Please double-check your shipping information. Cinco Living is not responsible for errors in delivery due to incorrect details provided at checkout
- Delivery Delays: We are not liable for delays if your parcel has been posted within our dispatch timeframe
- Shipping Restrictions: Unfortunately, we cannot ship to PO Boxes
Tracking & Liability
- Tracking: All orders include full door-to-door tracking
- Signature Waiver: If you request to remove the signature requirement, Cinco Living and our couriers are not liable for lost or stolen parcels
We appreciate your understanding and thank you for choosing Cinco Living — where every detail is handled with care.
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